Terms & Conditions

Welcome to www.arvana.gr

This webpage is the official online store of our company. Before entering and browsing our online store, we advise you to consult the following terms of use to make sure you agree with them, as further use of the webpage www.arvana.gr indicates your explicit and unconditional consent with them.

INTELLECTUAL PROPERTY RIGHTS

All content of the website, including images, graphics, photos, drawings, texts, services, and products are the intellectual property of our company and are protected under the relevant provisions of Greek law, European law and international conventions.

All intellectual property rights of this online store belong to our company or to third parties who have legally granted us their use.

Any copying, analog / digital recording and reproduction, distribution, transfer, downloading, processing, resale, misleading the public about the actual owner of the content of the website or any other use of the content in any way or means for commercial or other purposes is strictly prohibited.

The above are allowed only with the permission of the company or any other legal owner of the above copyrights.

In any case, the display of the material on the website www.arvana.gr should in no way be construed as a transfer or assignment of license or right to use it.

LIMITATION OF LIABILITY

Our company cannot guarantee the availability of the products but guarantees the timely information of the end consumers about their non-availability.

Our company does not bear any responsibility or obligation to compensate for any damage resulting from the inability to provide support services and does not guarantee that the service will be uninterrupted or that no technical error will occur due to the nature of the Internet.

The company is not liable to customers/users for damages that may arise from the execution or non-execution of their order or for errors in the data entered by the user/customer in the order forms, as well as for any errors in prices or product features.

The company also is not liable for delivery times in cases of force majeure.

In addition, our company is not responsible for any technical problems that may occur to users when they attempt to access the website, or during their browsing, and are related to the operation or compatibility of their own infrastructure with the use of the website.

USER RESPONSIBILITY

The user agrees not to use this website for
a) illegal collection and storage of data about other users
b) sending, publishing, or transmitting any content that is illegal or damages our company or any third party
c) sending, reproducing, publishing, e-mailing, or otherwise transmitting any content that infringes patent, trademark, trade secret, copyright or other proprietary rights of the company. The responsibility for the general use of the website and for the content of the transactions belongs exclusively to the user/customer.

Any illegal use of the website automatically results in the termination of the services provided to the user without prior notice.

SECURITY

Our company has taken all necessary measures to ensure maximum security.
All information related to the personal data of our customers is secure and confidential and is provided to us only in case the users of the website wish to order products and/or receive informative e-mails.
All requests sent electronically to our company, as well as the information transmitted by the user/customer are confidential and are used in order for users/customers to have direct and effective communication with the store.
Our company does not disclose, transfer, provide or exchange personal data of its customers unless required by law.

PRIVACY

During your browsing on the website www.arvana.gr and in order to order products, to participate in a contest, to ask a question about a product, but also to ensure the possibility of contacting you so that we can inform you about our new products, you may be asked to provide information about yourself (name, address, telephone, email, etc.).
Any personal data that you declare anywhere on the pages and services of the website www.arvana.gr, are intended exclusively to ensure its operation.

Each visitor can browse the online store www.arvana.gr without giving any personal information. We will only need personal information when you sign up and create an account. At this stage you will only be asked for your e-mail in which you can, if you agree, receive our informative e-mails.
If you decide to make a purchase then you must also enter details regarding your transaction with us. Mandatory and necessary information for each transaction is your name, landline or mobile phone number, address (street, city, postal code), the shipping address of the order, and type of document (receipt, invoice). In case of an invoice, we will also need your profession.

CANCELLATION OF ORDERS

In case the user/customer wishes to cancel an order, they can contact us by calling 2616-008160 or by sending an e-mail to [email protected]
Depending on the progress of the order, we will inform you about the options you have.

NEWSLETTER PROMOTIONAL CODE

When you sign up for our newsletter you will receive a 10% discount code to use on your order.

Promotional code exclusions

The code is valid for one single use.
It cannot be combined with other promotional codes.
Excluded brands: Dockatot, Wobbel, Toddlekind, Munchkin, Chilly's, Maxi Cosi, BeSafe, BabyBjorn, Bugaboo, BabyZen, and Doona.

It does not apply to products with a discount higher or equal to 10%.

TERMS OF SPECIAL DISCOUNTS

Clothing and accessories with 50% discount are non-exchangeable and non-refundable.